Kernora / Support

Let’s work it out.

Get help with questions about Kernora features, access or usage.

01 /

Getting started

  1. Plan records, programmes and processes around how your team works.
  2. Connect tasks, documents and meetings to the relevant records and stages.
  3. Follow progress through the team workspace and personal portal.
02 /

Direct support

Include your browser, operating system, affected screen and steps to reproduce the issue. Do not send passwords, access links, student/client records or personal documents. Hide private details in screenshots.

Email support ↗

Frequently asked questions

Who is Kernora designed for?

Consultancy and operations teams managing records, applications, tasks, documents, meetings and payment tracking in one workspace.

Can I sign in to the CRM here?

This is the project overview and support centre. Contact your organisation’s administrator for workspace access; send project or setup questions to the support email.

How should I report an issue?

Describe the affected screen, browser version, expected outcome and what happened. Remove account, client, student and document details before sharing.

Who handles record and document data requests?

Contact the organisation responsible for your CRM deployment. This showcase does not connect to the CRM database or view your records.